Software Engineering

We specialise in software engineering, so we provide end-to-end software developmentservices. Our team is highly trained specialists who help with quality software development, so you don’t have to. Our service offering comprises project management, architecture, process modelling, requirements analysis, solution design, development, application integration and testing. With us, you’re always in good hands.

Timesheet Management System 

Manage resource time per project, including the necessary reporting for financial purposes

Asset Management System 

Capture, barcode, and maintain the company or project assets, including the necessary reporting for financial and audit purposes

Helpdesk Management System (ticketing) 

Log ICT problems, incidents or changes required on any business system or ICT service for resolution and monitoring purposes

Knowledge Management System 

Populate knowledge articles in an organised fashion with search capabilities included for improved operational efficiency

CRM Case Management System 

customer-focused inbound case management system to be configured to suit your business requirements

CRM Campaign Management System 

customer-focused outbound campaign management system for execution of voice, e-mail or SMS campaigns, with outsourcing options available.

Leggero Digital Customer Engagement Platform (Leggero DCE)

Leggero DCE, together with Leggero IntelliML, Leggero Dynamic Data Source and Leggero Data Management and Analytics Platform, is part of Leggero Enterprise Digital Transformation Suite. Leggero DCE has been designed and developed to address end-to-end Customer Management and Operational Management functions of any business.

Leggero DCE allows you to automate the entire customer management functions and its supporting operations management functions through these suite of modules:

  • Service / Support
  • Sales Management
  • Marketing and Campaign Management
  • Organization Setup and Management
  • Workgroups and Teams
  • Advanced Task Scheduling and Sequencing
  • Activity based workflow management
  • Advanced Automation
  • Automatic Inward event-based workflow creation (Cases, Leads tasks etc.)
  • Out of Box Email Integration
  • Out of Box SMS/WhatsApp Integration
  • Out of Box Social Media Integration
  • Support for third party API integration
  • Multichannel Notification and Jeopardy Management