Server Administration & Desktop Support
Our in-house experts use their knowledge and experience with a professional approach to ICT to ensure the highest standard expected from a leading ICT support company. Our clients are always at the centre of what we do, after all, it is them we do this for. We support services that cover the latest Microsoft Server Operating Systems to the Windows 10 desktop environment and Office 365.
Onsite Support
We offer an onsite service that provides technical support for any computer or network related problems - from virus removal to network setup, we are your one-stop-shop for allyour technical needs.
Desktop Support
Do you have a slow laptop? We offer desktop support services to optimise performance, remove viruses, and find solutions to any computer-related problems you might be facing.
Server Support
Looking for a reliable server hosting provider? Optimal offers server installation and management services, so you don't have to worry about anything again.
Remote Support
We can provide you with remote support services through our skilled technicians, who will be able to fix any computer related issues without having to leave the comfort of your home or office. They'll be able to access your computer remotely and fix whatever is wrong within minutes!
Infrastructure Support
This reduces a business's network downtime and optimises performance with continued hardware maintenance, remote proactive monitoring, and problem resolution.
Active Directory
Active Directory (AD), a Microsoft product that consists of several services that run on Windows Server, is used by our technicians to manage permissions and access to networked resources. We use Active Directory to store data as objects categorised by name and attributes.
